Services ---- Customer Benchmarking Survey
Astir Analytics has a powerful, multifaceted tool that provides invaluable information
to you about your customers. This tool, called the Benchmark Survey, is designed
to strengthen your relationship with your customers by measuring customer performance
versus goals. We help you identify the gaps and pains facing your customers, and
provide a custom sales “roadmap” linking your products to your customers needs.
This one tool identifies sales leads within your existing customers, provides “market
sensing” information for your product development team, and gives you an in-depth,
holistic view of your customers.
By analyzing customer data, we measure their current performance against their future
goals. This data can be collectedseveral times from your existing customers, giving
you a holistic view of how they are performing, how they are performing against
their peers, and how that performance trends over time. In addition to trending
this information, data is available in real time for on-demand reporting. In addition
Astir Analytics works directly with Astir IT Solutions to provide client custom
solutions for Benchmarking Survey.
A powerful component of this comprehensive Customer Relationship Management (CRM)
tool is the automatically generated recommendation reports. Based upon your business
rules, a report is auto-generated containing a custom sales “roadmap” linking your
products and services with your customers’ needs and contacts.
Benefits to you:
- Gain an in-depth understanding of your clients performance and goals
- Gain a holistic view of how your clients are performing against one another and
over time
- Identify gaps in your clients’ performance
- Access to data in real-time
- Ability to trend data
- Auto-generated recommendation reports based on your business rules
- Custom sales “roadmap” linking your products and services with client needs
- Increase high margin revenue
- Shortened sales cycle
- Increased share of wallet
- Strengthened customer relationships
- Increased customer satisfaction
- Increased information sharing between marketing and sales
Benefits to your customers:
- Gain an in-depth understanding of how they are performing in relation to their goals
- Gain an understanding of how they are performing against similar organizations
- Are provided the perfect solutions to fill gaps and needs by you
Astir Analytics works hand in hand with the other members of the Astir Family Companies
(Astir IT Solutions, Inc. and Sysnet Technology Solutions) to offer an expanded
set of customer solutions.
Please be sure to visit the entire Astir Family of Companies at: