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Services – Overview

Customer Benchmarking Survey

Lead Management

Marketing Analytics and Reporting

Marketing Campaign Management

On-line Assessment

Segmentation

Share of Wallet


Services ---- Customer Benchmarking Survey

Astir Analytics has a powerful, multifaceted tool that provides invaluable information to you about your customers. This tool, called the Benchmark Survey, is designed to strengthen your relationship with your customers by measuring customer performance versus goals. We help you identify the gaps and pains facing your customers, and provide a custom sales “roadmap” linking your products to your customers needs. This one tool identifies sales leads within your existing customers, provides “market sensing” information for your product development team, and gives you an in-depth, holistic view of your customers.

By analyzing customer data, we measure their current performance against their future goals. This data can be collectedseveral times from your existing customers, giving you a holistic view of how they are performing, how they are performing against their peers, and how that performance trends over time. In addition to trending this information, data is available in real time for on-demand reporting. In addition Astir Analytics works directly with Astir IT Solutions to provide client custom solutions for Benchmarking Survey.

A powerful component of this comprehensive Customer Relationship Management (CRM) tool is the automatically generated recommendation reports. Based upon your business rules, a report is auto-generated containing a custom sales “roadmap” linking your products and services with your customers’ needs and contacts.

Benefits to you:

  • Gain an in-depth understanding of your clients performance and goals
  • Gain a holistic view of how your clients are performing against one another and over time
  • Identify gaps in your clients’ performance
  • Access to data in real-time
  • Ability to trend data
  • Auto-generated recommendation reports based on your business rules
  • Custom sales “roadmap” linking your products and services with client needs
  • Increase high margin revenue
  • Shortened sales cycle
  • Increased share of wallet
  • Strengthened customer relationships
  • Increased customer satisfaction
  • Increased information sharing between marketing and sales

Benefits to your customers:

  • Gain an in-depth understanding of how they are performing in relation to their goals
  • Gain an understanding of how they are performing against similar organizations
  • Are provided the perfect solutions to fill gaps and needs by you

Astir Analytics works hand in hand with the other members of the Astir Family Companies (Astir IT Solutions, Astir Technologies, and Astir Services LLC) to offer an expanded set of customer solutions.


Please be sure to visit the entire Astir Family of Companies at:

Astir Analytics
www.astiranalytics.com

Astir IT Solutions, Inc.
www.astirit.com

Astir Technologies
www.astir.tech

Astir Services LLC
www.astirservices.net

Astir Ventures
www.astir.vc